A data breach has occurred in the information system of the City of Helsinki’s education and training sector, affecting the information of students, their guardians, and staff.
The breach occurred on April 30, 2024, potentially impacting over 80,000 students and their guardians, as well as all city employees.
The police are investigating the incident.
Advice and Additional Information
At this stage, it is advisable to follow updates from authorities and the City of Helsinki. The Suomi.fi guide provides instructions on what to do if you suspect your personal data has been compromised: Suomi.fi: Data Breach
The city has set up an information page and a customer service line for data breach victims. They are available by phone on weekdays from 8 am to 6 pm at 09 310 27139 and via email at kaskotietoturvatilanne@hel.fi.
If you need to talk to someone, you can contact:
- MIELI Mental Health Finland’s crisis helpline, available 24/7 at +358 9 2525 0111
- Sekasin-chat, available on weekdays from 9 am to midnight, and weekends from 3 pm to midnight at sekasin.fi
- Helsinki’s crisis emergency services, available 24/7 at +358 9 310 44222
The Victim Support Finland provides practical advice and support over the phone and chat:
- Victim Support Finland: 116 006 (in Finnish, Mon-Thu 9 am-6 pm, Fri 9 am-4 pm; in Swedish, Mon-Fri 12 pm-2 pm)
- RIKUchat: Mon-Thu 9 am-6 pm, Fri 9 am-4 pm
- You can also leave a contact request
For more information, visit the City of Helsinki’s information page.